What Is Bronze Level Support?
Support When And Where You Need It. Any website we develop we will support. We will never leave you “in the dark” wondering how you are going to get your website up and going again.
Just be aware of this:
♦ HTML/WordPress Hosting
♦ POP email hosting
♦ Minimal monthly fees
♦ Support Within 5 Business Days
♦ Questions and answers by email only
♦ Yearly backups retained
♦ Only the smallest and simplest of websites.
Your website is checked on a yearly basis to make sure that all is OK.
If nothing is wrong, then there is no problem.
Just like Silver support, any problems found will be emailed to you for a decision on what to do.
A yearly backup is maintained, which can be restored at no additional charge, with your written permission.
What If I Maintain The Website Myself?
There is only one thing to be aware of: Any content that you change will be lost if we have to reinstall your website from a backup.
That’s because we only backup and retain a yearly copy of any website done with Bronze level support.
What About Email From My Domain?
I have a domain called mywebsite.com. I would to receive email from firstname.lastname@example.org. How can I do this?
The answer is simple, Bronze level support includes e-mail services which allow you to receive email to a POP3 account in Outlook, Thunderbird, or any other e-mail app you like.
We will configure and support Outlook, and Thunderbird only, Windows, or Mac.